Touch VPN Ratings

Overall Score 4.2
2.0

Security

5.3

Speed

7.4

Servers

2.0

Support

General overview

Touch VPN is a free VPN service owned by the Digital security company Aura. The service has an intrusive logging policy based in a privacy-unfriendly country, the US. Touch VPN uses outdated protocol PP2P and lacks essential security features like the Kill switch. The VPN’s server network covers 24 countries and mainly concentrates on Europe, North America and Asia. The VPN provides a limited data cap of 500MB and fails to unblock any streaming site. Touch VPN’s speeds also vary across devices; Windows has middling speeds, whereas Android provides pretty fair speeds. The VPN is terrible for torrenting; it logs your data and lacks essential security features. Also, the service cannot bypass censorship in China or any highly restricted country. Touch VPN has apps for Windows, macOS, iOS, and Android and also provides browser extensions for Chrome and Firefox.

Score 2.0

Security

Touch VPN isn’t reliable in keeping users’ data safe and secure. It still uses outdated PPTP security protocols on macOS and IOS devices which is horrible for users’ digital safety. The VPN also lacks the vital kill switch features, which prevent your IP from exposing in case of sudden VPN disconnection.

Moreover, Touch VPN’s logging policy is horrible. It collects too much personal information, including your IP address, location, browsing activity and more. The service also lacks encryption standards, meaning your data is never secure when using Touch VPN. Surprisingly, Touch VPN has introduced a Split tunnelling and Ad blocker feature on both of its mobile apps.

Score 5.3

Speed

Touch VPN’s connection speeds vary across different devices. The desktop version provides insignificant speeds, while the mobile version is quite fast. On Android, the VPN suffers only 9% to 10% speed loss on short-distance servers. This type of speed for a free VPN service is tremendous, but you can only perform web browsing due to only a 500Mb data cap. On the contrary, the desktop has much worse speeds; the VPN drops around 40% to 50% of speeds on a local connection. Furthermore, Users can’t enjoy long-distant servers due to limited data cap, but its likely speeds would drop even further.

Score 7.4

Servers

Touch VPN’s server network covers 24 countries and 29 cities which is great for a free VPN service. The VPN hasn’t disclosed several IP addresses, but most servers concentrate on Europe, North America and some parts of Asia.

Moreover, Touch VPN fails to unblock any streaming site. A limited data cap of 500MB won’t let you stream continuously, even if it somehow does.

Torrenting isn’t allowed on Touch VPN on any server. However, if it permits, the service logs too much data lacks essential security features and is based in a privacy-unfriendly country, making it utterly unreliable for P2P activity.

Score 2.0

Support

Touch VPN has a below-par customer support service. Its website doesn’t include FAQs or any troubleshooting guides. The VPN has a contact us option on its website, redirecting you to its customer support email. Their email support is unprofessional and lacks technical knowledge. Moreover, there are no online resources on Touch VPN’s website.

The VPN has limited its after-sales service according to platforms and devices. The Windows works perfectly as it includes FAQs and a ticketing system. The Mac version is identical to Windows, while the Android only allows a feedback feature that never responds.

Company Information

  • Company name: Aura
  • Company incorporation country: United States
  • Years in market: 2
  • No-logs: Yes

Overview - Conclusion

Touch VPN is not recommended as it doesn’t work correctly in all aspects. It uses outdated security protocols, doesn’t unblock streaming sites, and its customer support lacks functions and technical expertise. Overall, the VPN is impractical and is far from efficient for entertainment or security purposes.

Frequently Asked Questions

1. Does TouchVPN work in countries with heavy censorship, such as China or Iran?

TouchVPN may work in some countries with heavy censorship, but it is not guaranteed. The effectiveness of VPNs in such countries can vary depending on the specific government regulations and censorship methods employed.

2. Can I use TouchVPN to access Netflix US from outside the United States?

TouchVPN does not guarantee that you will be able to access Netflix US or any other streaming service from outside the country. Netflix actively blocks VPNs, and many VPN services may not be able to bypass its restrictions.

3. Does TouchVPN support split tunneling?

TouchVPN does not support split tunneling, which means that all your internet traffic will be routed through the VPN connection. This may cause some apps or services to not work properly.

4. How does TouchVPN protect my privacy and security?

TouchVPN encrypts your internet traffic and masks your IP address, which helps to protect your privacy and prevent anyone from intercepting your online activities. However, it does not provide any additional security features such as malware protection or ad-blocking.

5. Can I use TouchVPN on multiple devices simultaneously?

TouchVPN allows you to use the service on multiple devices, but you can only connect one device at a time.

6. Does TouchVPN keep logs of my online activities?

TouchVPN has a no-logging policy, which means it does not collect or store any data related to your online activities. However, it may collect some basic information such as your device type and IP address.

7. How does TouchVPN handle DMCA notices?

TouchVPN complies with DMCA notices and other legal requests. If the company receives a DMCA notice, it may terminate your account and delete your data.

 

8. Can TouchVPN be used for business purposes?

TouchVPN is primarily designed for personal use, and the service is not intended for commercial or business use. However, the company offers a separate VPN service for businesses called Hotspot Shield Business VPN.

9. Is TouchVPN compatible with my router?

TouchVPN is a standalone application that runs on Windows, macOS, Android, and iOS. It is not compatible with routers, and you cannot install it directly on a router.

10. Can TouchVPN be used to access the dark web?

TouchVPN can be used to access the dark web, but it is not recommended. The dark web is a risky place, and using a VPN service does not guarantee your safety. You should take additional measures to protect your identity and online privacy.

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