CyberGhost Ratings

Overall Score 8.6
9.0

Security

8.5

Speed

8.7

Servers

8.5

Support

8.3

Price

General overview

CyberGhost is an affordable and secure VPN service known for its astonishing server network of 8800+ servers in 91 countries and 114 cities. The service is headquartered in Romania—the only European country which doesn’t abide by the EU’s Data Retention Directive. In 2022, CyberGhost went through an independent audit from Deloitte to signify that its logging practices are secure and trustable.

The VPN frequently unblocks Netflix libraries, Hulu, Disney+ BBC iPlayer, and more. Moreover, CyberGhost is a safe choice for P2P activity, It has a strict no-logs policy and an essential kill-switch, but its speeds are slow and lack port-forwarding. CyberGhost is available on famous operating platforms like Windows, Mac, Linux, IOS, and Android and is compatible with seven devices per subscription.

Score 9.0

Security

CyberGhost is a safe VPN service that masks your identity with robust security features and trusted protocols. The VPN offers industry-standard protocols like OpenVPN, IKEv2/IPSec, and the state-of-art WireGuard protocol. All the features are backed with military-grade AES-256 encryption to protect users’ internet traffic.

Moreover, CyberGhost has an essential kill switch feature and IP and DNS leak protection so that your data is never exposed. There is also a wide range of advanced security features like Wi-Fi protection, Ad-blocker, Tracker blocker, App protection, and more. All these features make CyberGhost an efficient service for protecting and hiding your online activity.

Score 8.5

Speed

CyberGhost provides above-par speeds on both nearby and distant servers. Its speeds are fast enough for everyday browsing, streaming or gaming. The VPN, on average, records 10% to 15% speed loss on nearby servers. These are excellent speed results and are similar to top-notch VPN services. On the other hand, VPNs’ long-distant speeds are also pleasing.

The VPN works consistently when connected to far-away locations like the US, Australia, Germany, and Singapore. You can expect a considerable speed loss of 20% to 30% from far-away locations. CyberGhost is not the fastest or most consistent compared to its rivals, though it is still an exemplary user service.

Score 8.7

Servers

CyberGhost has the second-largest server network in the industry, operating 8800+ servers in 91 countries; only PIA VPN has more servers. Also, 114 city-level server choices are needed to get more specific nearby locations for fast speeds. Plenty of servers operate in Europe and the Americas, and a range of areas are served in Asia, Africa and the Middle East.

Additionally, the VPN can unblock many streaming platforms, including Netflix Libraries, Disney+, Hulu, Amazon Prime and BBC iPlayer.

CyberGhost has dedicated servers for P2P activity. It has a strict no-logs policy and Killswitch for safe torrenting. However, it has inconsistent torrenting speeds and lacks a port-forwarding tool which is essential for P2P activity. CyberGhost is reliable for torrenting, but better options are available.

Score 8.5

Support

CyberGhost’s customer support is fast and well-informed. You can reach out to their 24/7 live chat option or email support for quick and reliable responses. There are also detailed guides about troubleshooting, setting up and other informative tutorials on VPN’s official website. Moreover, the online resources are available in four different languages. You can find clear and practical solutions for most problems.

CyberGhost’s agents are knowledgeable and polite. You can communicate with them through live chat on VPN’s official website or use email support. They typically reply within seconds on both means.

Score 8.3

Prices

CyberGhost is an economical premium VPN service. It offers three standard subscription plans: monthly, six-month and 2-year. The VPN’s long-term plans are one of the cheapest, especially its two-year plan of $2.03/mo, including four extra months free.  However, CyberGhost’s pricing plan is as follows:

  • Monthly plan costs $12.99/mo
  • 6-Month plan costs $6.99/mo; Billed $49.94 every six month
  • 2-Year plan costs $2.03/mo; billed $56.94 for first two years and yearly after that

Payment Methods

CyberGhost allows the following payment methods:

  • Credit Card (American Express, Mastercard, and Visa)
  • PayPal
  • Cryptocurrency (Bitcoin)

Refund Policy

CyberGhost allows an above-industry-standard 45-days money-back guarantee on longer than six-month plans. However, a refund guarantee of 14 days is available for the monthly plan.

Company Information

  • Company name: CyberGhost S.A.
  • Company incorporation country: Romania
  • Years in market: 11
  • No-logs: Yes

Overview - Conclusion

CyberGhost is a top-tier VPN service with advanced security features, unblocking streaming platforms and allowing P2P traffic through its outrageous number of servers. Although, VPN has room for improvements, like inconsistent speeds, unable to circumvent high censorships and more.