PureVPN Ratings

Overall Score 8.4
8.4

Security

8.7

Speed

8.8

Servers

8.1

Support

8.0

Price

General overview

PureVPN is a virtual private networking service provider based in the British Virgin Islands. It possesses 6500+ servers in 78+ countries and is spread into 96+ locations. PureVPN is compatible with up to 10 devices simultaneously and can connect to multiple devices and routers. The VPN comprises various security features and protocols like split tunneling, and kill-switch. All these security protocols protect the user’s anonymity.

The VPN offers a pretty decent speed when it comes to torrenting and streaming. Regarding streaming, the VPN can access significant streaming sites like Netflix, Hulu, BBC iPlayer, HBO Max, and more. Moreover, PureVPN has a strict no-log policy, which is doubtful as they have a history of sharing their user’s information with the FBI; the VPN offers 24/7 customer support and subscription plans with a 31-day money-back guarantee.

Score 8.4

Security

PureVPN is the safest VPN to use as it offers decent security features and protocols. The VPN supports WireGuard and OpenVPN (TCP/ UDP) to keep its user’s data encrypted, and IKEv2 and L2TP provide the same function of encrypting your data twice. The service provider also uses SoftEther software to bypass censorships in high-profile restricted countries like China, Russia, and UAE. The VPN also uses a Kill-switch feature which automatically disconnects your Wi-Fi network with your device in case your VPN connection drops.

PureVPN’s no-logs policy has been independently audited and verified multiple times. This feature is unique because they have an “always-on” audit policy, which means that PureVPN’s contracted security firm (KPMG) can audit PureVPN’s policy at any time without prior notice.

PureVPN is based in the British Virgin Islands, which lies outside the jurisdiction of the five eyes, nine eyes, and fourteen eyes alliance. It means countries don’t have strict privacy or internet laws upon PureVPN. However, the VPN still suffers from DNS and IPv6 leaks.

Score 8.7

Speed

Speed is a vital consideration when choosing the best VPN for yourself. PureVPN provides just an average speed despite having a large number of servers. The reason behind this adversity is that they need to run the best servers with sufficient bandwidth for their user base.

The VPN’s local servers work fast, but it doesn’t seem very pleasant in distant areas. However, the VPN boldly claims to be “the fastest VPN service ever! “but in our opinion, it provides decent speeds for online gaming or streaming some HD content. If speed concerns you, you might consider any other VPN service.

Score 8.8

Servers

PureVPN has 6500+ servers in 78+ countries and 96+ locations globally. The service provider has many servers allowing access to most parts of the world to connect to a nearby server to get fast speeds and lower pings. PureVPN is suitable for streaming and torrenting purposes; it can access many streaming sites like Netflix, Hulu, Disney+, and BBC iPlayer, and smaller ones like Rai TV, VRV, and Sony Crackle. PureVPN specializes in P2P servers to provide fast and encrypted servers for torrenting on uTorrent, Deluge, and BitTorrent and also can add port forwarding for an additional cost.

PureVPN is an excellent option to download torrents or stream any site. The VPN works with dedicated IP addresses in only 30+ countries. Even if you want to bypass strict censorship like in China and UAE, PureVPN is an excellent option.

Score 8.1

Support

The help & support custom of PureVPN is dreadful. They have many materials for customer support, like troubleshooting guides, FAQs, email support, and 24/7 live chat, but they aren’t efficient or professional enough to resolve your issue.

Their setup guides and images are outdated and need a refresh to understand the users better.

Their email support isn’t reliable because they typically reply late and sometimes don’t even respond to your queries.

The 24/7 live chat support is awful; the technical staff doesn’t even understand the fundamental problems of the customers nor provide any proper solution. These acts from PureVPN have made them terrible regarding the customers’ well-being.

Score 8.0

Prices

PureVPN is a cheap VPN compared to other VPN giants in the market. It offers a 7-day free trial and regular discounts on its subscription plans with a 31-day refund policy. The VPN offers three subscription plans for the customers to buy; here you can see below:

  • 1 Month plan costs $10.95/mo
  • 5 Years plan costs $1.41/mo
  • 12 Months plan costs $3.24/mo

Payment Methods

  • Credit/Debit Cards (Visa, MasterCard, UnionPay, American Express)
  • PayPal
  • Bitcoin
  • Coin gate
  • Lithium

All payments through cryptocurrencies are non-refundable.

Refund Policy

PureVPN allows an industry-standard 31-day money-back guarantee to its customers.

Company Information

  • Company name: GZ Systems Ltd
  • Company incorporation country: British Virgin Islands
  • Years in market: 15
  • No-logs: Yes

Overview - Conclusion

PureVPN is recommended. It has all the necessary features VPN requires for safe and secure service. Although, It lacks speed and basic security features like an ad-blocker, charges extra for DDoS protection and port forwarding, and has an awful customer support service.